LIVE WEBINAR

Stop Cancellations! Secrets to Managing and Maintaining a Predictable, Productive Schedule

📅 Tuesday, August 18 at 1:00 PM ET 

🎓 Earn CE credit for attending*  

Ready to take back your schedule? Join Steve Anderson — founder of the Total Patient Service Institute — for this practical CE webinar. 

In just one hour, you’ll learn: 

âś… The scheduling mistakes that invite patients to cancel
✅ Why “confirmation” calls, texts, and emails may cause MORE cancellations
✅ Which reminders actually work — email, text, or phone
âś… Whether you should charge a cancellation fee
✅ The 2 secret words that get more patients to keep their appointments 

Recommended for the entire team. 

Earn Continuing Education (CE) Credit for this webinar

CEU Approved: 1.0 CMM & HITCM-PP. This webinar aligns with the professional standards and recertification guidelines set by PAHCOM (The Professional Association of Health Office Managers.) A link to obtain the CE certificate will be sent to attendees via email.

 

Register Now

Your host

Steve Anderson

Co-founder, Crown Council | Founder, Total Patient Service Institute

If there’s one phrase that describes Steve Anderson, it’s “The Yes Man.” He has worked with professionals around the world to transform their practices, businesses, and teams to the highest level of performance — with innovative patient service systems that make it easier for patients to say “yes” to treatment. 

 

————- 

 

Got questions? Contact [email protected]Â